PRIVACY POLICY

1. Introduction

Welcome to the official website of MetaTune. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metatune.webs.upv.es and its subdomains.

This policy applies to all visitors: prospective students, current students, alumni, faculty, staff, research partners, donors, and the general public.

By using our website, you consent to the data practices described in this statement.

2. Information We Collect

We collect information that you provide directly and automatically through your use of the site.

A. Information You Provide:

  • Inquiry Forms: Name, email, phone number, country, intended program of study, and questions when you request information.

  • Application Portals: Extensive personal, academic, and financial data (governed by a separate, specific agreement during the application process).

  • Event Registration: Details for webinars, campus tours, or conferences.

B. Information Collected Automatically:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, dates/times of access, and clickstream data.

  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, administer the site, track user movements, and gather demographic information. See our separate Cookie Policy for details.

3. How We Use Your Information

We use the collected information for purposes including:

  • To provide information about our academic programs, admissions, and events.

  • To process applications for admission, financial aid, or employment.

  • To manage student and faculty accounts (e.g., course registration, grades, payroll).

  • To communicate important administrative, academic, or safety announcements.

  • To improve our website, services, and user experience.

  • To conduct institutional research, statistical analysis, and accreditation reporting (using anonymized data where possible).

  • To process donations and manage alumni relations.

  • To comply with legal and regulatory obligations (e.g., FERPA in the U.S., GDPR in the EU, or other local laws).

4. Legal Basis for Processing (GDPR/UK GDPR)

For individuals in the European Economic Area (EEA) and the UK, our processing is based on:

  • Performance of a Contract: To fulfill obligations to students and staff.

  • Legitimate Interests: For administrative operations, security, and communication.

  • Consent: For certain marketing communications (you can withdraw consent at any time).

  • Legal Obligation: To comply with higher education and employment laws.

5. Sharing and Disclosure of Information

We do not sell your personal data. We may share it with:

  • Authorized University Personnel who need it to perform their duties.

  • Service Providers: Trusted third parties who provide services on our behalf (e.g., hosting, analytics, email services, application processors like Common App). These parties are contractually bound to protect your data.

  • Educational Partners: For joint programs, study abroad, or research collaborations (with appropriate safeguards).

  • Legal Authorities: When required by law, subpoena, or to protect the rights, property, or safety of the University community.

  • Accreditation Bodies & Government Agencies: As required for reporting and compliance.

6. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and access controls. However, no internet transmission is 100% secure.

7. Your Rights (Subject to Applicable Law)

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data.

  • Rectify inaccurate or incomplete data.

  • Request erasure (“right to be forgotten”) under certain conditions.

  • Restrict or object to our processing.

  • Data portability.

  • Withdraw consent (where processing is based on consent).

  • Opt-out of marketing communications.

To exercise these rights, please contact us at metatune@ntc.upv.es

8. International Data Transfers

As a global institution, your data may be transferred to and processed in countries other than your own. We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or the recipient’s participation in adequacy frameworks.

9. Links to Third-Party Sites

Our website contains links to other sites (e.g., libraries, research databases, social media). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., retention of academic transcripts), resolve disputes, and enforce our agreements.

11. Updates to This Policy

We may update this Privacy Policy periodically. 

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

MetaTune
Email: metatune@ntc.upv.es